Created: 27-Jan-2021

Updated: 27-Aug-2021

Terms of Service

Please read this Service User Agreement (“Terms” or “Agreement”) carefully before using the Service (defined below). By accessing and/or using the Services, you agree to these Terms. PLEASE DO NOT USE THE SERVICE IF YOU DO NOT AGREE WITH THESE TERMS.

1. DEFINITIONS

In these Terms, Recognic Inc. may be referred to as “Recognic", “Company”, "we”, “us” or “our”. These Terms constitute a contractual agreement between you (“you” or “your”) and us regarding your use of the services covered by these Terms.

‍“Customer” means the end user customer who is receiving Access either: (a) directly from the Company under an Access Order, and whose details are set out in that Access Order; or (b) by purchasing via a Recognic Certified Partner, and any of their Affiliates;

‍"Service" refers to Recognic's APIs & platform services. Services include our website, and other Internet enabled or wireless means by which we provide content or receive content from you, including without limitation, downloadable or preloaded software, programs, documentation, tools, components, and any updates (including, without limitation, software maintenance, service information, help content, text/SMS messaging, email messaging, alerts, bug fixes or maintenance releases) provided to you by Recognic, directly or indirectly. You should keep a copy of these Terms for your records.

‍“Insolvent” means, in relation to a party, where that party becomes insolvent, makes composition with its creditors, has a receiver or administrator of its undertaking or the whole or a substantial part of its assets appointed, or an order is made, or an effective resolution is passed, for its administration, receivership, liquidation, winding-up or other similar process, or has any distress, execution or other process levied or enforced against the whole or a substantial part of its assets (which is not discharged, paid out, withdrawn or removed within 28 days), or is subject to any proceedings which are equivalent or substantially similar to any of the foregoing under any applicable jurisdiction, or ceases to trade or threatens to do so;

‍“Intellectual Property Rights” means patents, patentable rights, copyright, design rights, utility models, trade marks (whether or not any of the above are registered), trade names, rights in domain names, rights in inventions, rights in data, database rights, rights in know-how and confidential information, and all other intellectual and industrial property and similar or analogous rights existing under the laws of any country and all pending applications for and right to apply for or register the same (present, future and contingent, and including all renewals, extensions, revivals and all accrued rights of action);

‍"Personal Data" means all data which is defined as 'personal data' under Data Protection Laws and which is provided by the Customer to the Company (directly or indirectly), and accessed, stored or otherwise processed by the Company as a data processor as part of its provision of the Access to Customer and to which Data Protection Laws apply from time to time;

‍"Recognic Certified Partner" means an authorised partner reseller of Access through which a Customer may procure Access. For clarity, each Recognic Certified Partner must enter into a "Partner Agreement" between the Company and the Recognic Certified Partner;

2. INTRODUCTION

To use the Service, you must agree to all the terms stated in this Agreement. By using the information, tools, features, software and functionality including content, updates and new releases provided by Recognic, you agree to be bound by this Agreement, whether you are a "Visitor" (which means that you simply browse the Recognic website), or a "Customer" (which means that you have registered for an account with us to use any one of our Services.) The terms "you" and "User" refer to a Visitor, Member or Customer. If you wish to make use of the Services, you must read this Agreement and indicate your acceptance during the registration process.

Recognic offers the Service through Recognic's website, and integrations with third-party websites ("Platform", "Platforms", "Platform Partners"). The Platform's terms of Service and privacy policy apply to your use of the Platform, while this Agreement and Recognic's Privacy Policy apply to your use of the Service. This Agreement incorporates by reference all policies, notices, and other content that appear on our website at www.recognic.ai, any sub-domains of this site, any mobile application, web-extensions, third party website or domain or mobile application where Recognic is embedded, unless expressly excluded by Our terms and conditions, and/or any other website(s) that we inform you of (the "Website").

3. Relationship with Recognic

In order to sign-up, drop an email to sales@recognic.ai. Recognic allows Customers to sign-up & setup their organization account. You may open an Account for a business only if it is legitimate and you have the authority to enter into this Agreement on its behalf. Your acceptance of this Agreement constitutes acceptance by the Customer and its organization. Once signed up, you can login to Recognic using your email, if you are a Gsuite user, SSO is available & you can simply login without a password. You are responsible for maintaining the secrecy and security of your Account access credentials and for any use of or action taken under them.

You authorize Recognic, either directly or through third parties, to make inquiries or verify that this information is accurate (e.g. through social media or third party databases). You specifically authorize Recognic to request a consumer report that contains your organization details and address. You must provide accurate and complete information. If we cannot verify that the information provided is complete and accurate, we may deny your use of our Service or close your Account. You further consent to our Privacy Policy and grant necessary permissions and consents for us to offer you functionalities including the Video KYC.

4. Access to Cloud Based Technology

  • Subject to the receipt of the relevant Access Fees, the Company will provide access to the Cloud Based Technology ("Access") from the Start Date during the Term. The Customer may only access the Cloud Based Technology for its own business Purposes.
  • The Customer shall comply with these Terms of Use, any terms of use or service (including the acceptable use policy set out in the Acceptable Use Schedule) and privacy and/or cookies policy that the Company may provide to Customer or publish online on its Website, all of which are incorporated into these Terms of Use by reference.
  • The Company shall provide Access Methods, through which the Customer can access the Cloud Based Technology. The Company grants the Customer a non-exclusive right to use the Access Methods for the purposes of accessing the Cloud Based Technology, and integrating it into the Customer's automation workflows via API calls during the Term.
  • The Company shall provide Access with reasonable skill and care and will comply with applicable laws and regulations with respect to its activities under these Terms of Use.
  • If the Company agrees to provide any additional services to Customer these will be set out in a separate agreement.
  • The Customer is responsible for determining if the Cloud Based Technology and Access meet its needs, expectations and requirements. The Company:
    • does not warrant that the Customer's use of or access to the Cloud Based Technology will be uninterrupted or error-free;
    • is not responsible for any delays, delivery failures, or any other loss or damage resulting from the transfer of data over communications networks and facilities, including the internet, and the Customer acknowledges that the Cloud Based Technology and the Access may be subject to limitations, delays and other problems inherent in the use of such communications facilities; and
    • makes no warranties or other assurances as to the fitness for purpose of the Cloud Based Technology or Access or any Company Content.
  • All other conditions, warranties or other terms which might be implied or incorporated into these Terms of Use are excluded to the fullest extent permitted by law, including any implied conditions, warranties or other terms as to the satisfactory quality and fitness for purpose.

5. Free Trials, Access Orders, Access Fees and Service Levels

  • The Customer may request a free trial to evaluate the Cloud Based Technology, which shall last for thirty (30) days from the date the Company confirms the Free Trial has commenced ("Free Trial Term") and which shall be governed by these Terms of Use ("Free Trial"). During the Free Trial Term, the Customer may make such use of the Cloud Based Technology as is reasonably required in order to evaluate it for future use in its business, but not for any other purpose (including for business and/or commercial use). The Company reserves the right to suspend, limit or extend a Free Trial at any time in its sole discretion. On expiry of the Free Trial Term, access to the Cloud Based Technology will no longer be possible (but the parties may subsequently enter into an Access Order). One Free Trial per Customer is allowed and subsequent Free Trial requests may be rejected by the Company.
  • The Company and Customer may enter into Access Orders (in respect of a Proof of Concept or standard Access) in the manner and form provided by the Company upon request and which may be executed electronically.
  • An Access Order shall be entered into under and incorporate the terms of these Terms of Use. On valid execution of each Access Order the terms of that Access Order are incorporated into these Terms of Use and will not constitute a separate contractual relationship between the parties. No Access Order shall be valid or binding until properly executed by each of the Customer and the Company.
  • The Access Order must set out at least the amount and frequency of any fees to be paid by the Customer (the "Access Fees").
  • All Access Fees must be paid in the manner and form set out in the relevant Access Order and Payment clause. If the Access Fees are agreed to be paid in instalments this will not affect the Customer's obligation to pay the whole Access Fee, and any failure to pay an instalment when due will render the full annual Access Fees payable immediately.
  • The Access Fees may be increased during the Term if the Customer wishes to increase the maximum number of "pages" and/or otherwise increase the type or level of Access provided or in line with any other pricing mechanism agreed by the parties (in each case, as those terms are used in the relevant Access Order).
  • In addition to the fee changes set out in the above sub-clause, the Company may increase the Access Fees at the end of the Term and end of each Renewal upon the Company giving at least sixty (60) days' notice to Customer prior to the end of the Term or Renewal Term (as applicable) (the "60 Day Period").
  • For the avoidance of doubt, this clause shall not apply where the Customer purchases the Access from the Recognic Certified Partner rather than the Company.

6. Payment

  • All sums payable under and in accordance with these Terms of Use shall, save as agreed otherwise (e.g. credit card), be paid by electronic transfer to the Company's bank account or such bank account the Company may specify from time to time. Any charges on payments will be at the Customer's expense. If the Customer is paying by credit card, it authorizes the Company to charge its credit card or bank account for all Access Fees. The Customer further authorizes the Company to use a third party to process payments and consents to disclosure of payment information to such third party.
  • All sums payable under these Terms of Use are exclusive of GST or other applicable sales tax which will be payable by the Customer, in addition to the sum in question, at the rate and in the manner prevailing at the relevant tax point and in the manner prescribed by law.
  • Unless otherwise agreed in the relevant Access Order, all sums due under these Terms of Use are payable in full within thirty (30) days, upon delivery of any invoice by the Company and without deduction, set off or withholding of any kind. In the event of any dispute as to the amount of an invoice, the Customer shall pay the amount in full pending the resolution of any dispute and the Company shall make any adjustment due immediately upon such resolution.
  • If any sums due under these Terms of Use are not paid when due, the Company may charge interest in respect of those sums from the date due until payment is made in full at the rate of 1.5% per month compounded monthly. Customer will be responsible for all reasonable expenses (including attorneys’ fees) incurred by Recognic in collecting such delinquent amounts. If Customer is late on payment, Recognic may suspend the license or terminate the Agreement for breach.

7. Customer's obligations

  • The Customer shall provide the Company with all necessary cooperation in relation to these Terms of Use and access to such information as may be required by the Company to provide Access. The Customer will be responsible for all activities that occur under the Customer's account.
  • The Customer will ensure that all users who access the Cloud Based Technology are aware of and comply with the terms and the policies referred to in Access to Cloud Based Technology clause above, and will notify the Company immediately if it believes that there is any breach of security such as the disclosure, theft or unauthorised use of any username or password.
  • The Customer may not attempt to download, copy, modify, create derivative works from, frame, mirror, republish or distribute any portion of the Cloud Based Technology (but may use the Cloud Based Technology to operate embedded user interfaces and other similar features allowed by the Cloud Based Technology).
  • The Customer may only access the Cloud Based Technology for lawful purposes and may not process any data (including any Customer Data) illegally or in a manner which infringes the rights of any third party.
  • The Customer shall ensure that it takes all necessary steps to prevent any unauthorised access to, or use of, the Cloud Based Technology and notify the Company immediately of any such unauthorised access or use.

8. Recognic's Intellectual Property Rights (IPR’s)

  • The Customer acknowledges and agrees that the Company and/or its licensors own all Intellectual Property Rights in the Company's brands, trademarks and logos, the Cloud Based Technology, the Access and any Company Content. Except as expressly stated in these Terms of Use the Company does not grant the Customer any rights in respect of those rights.
  • Subject to IPR’s clause, the Customer and/or its licensors shall, as between the parties, remain the owner of all Intellectual Property Rights in the Customer Data.
  • The Customer grants the Company, free of charge, a royalty-free, worldwide, non-exclusive licence to use the Customer Data as is necessary to enable the Company to:
    • provide Access;
    • perform its obligations under these Terms of Use; and
    • improve its services and offerings including training its personnel during and after the Term and include any Confidential Information received by Company from Customer in the form of documents and data associated with the documents into training data ("Training Data") for inclusion in the training data set of the Company's Cloud Based Technology. Training Data shall be still owned by the Customer. For the avoidance of doubt: (a) Training Data shall be considered to be Confidential Information of the Customer; (b) any derivations of the Training Data produced by the Company shall be owned exclusively by the Company.

    • The Customer warrants that it owns the Customer Data and/or is otherwise entitled to grant the foregoing licence. If these Terms of Use are terminated, the foregoing licence will automatically terminate in respect of any future Customer Data, but not in respect of any Customer Data already provided.

    • The Customer shall have sole responsibility for the legality, reliability, integrity, accuracy and quality of the Customer Data, including provision of necessary information about the processing of Customer Data under these Terms of Use to data subjects if necessary.

9. Data Processing

  • For the purposes of this clause, "controller", "processor", "personal data", "process/processing", "sub-processor" "technical and organisational measures" and "supervisory authority/authority" shall have the meaning as set out in the applicable Data Protection Laws or (where specifically defined therein);
  • Each party shall comply with its obligations under applicable Data Protection Laws and, to the extent applicable under the Data Protection Laws, obtain and maintain all appropriate registrations required in order to allow that party to perform its obligations under these Terms of Use.
  • Data processors
    Where the Company is deemed to be acting as a processor for the Customer with respect to Personal Data shared in relation to these Terms of Use under applicable Data Protection Laws, the Data Processing Schedule shall apply to such processing.

10. Indemnity

The Customer hereby indemnifies the Company from and against any and all losses, damages, claims, costs and expenses (including reasonable external legal expenses) suffered or incurred by or awarded against the Company as a result of, or in connection with, any Customer Data or the Company's receipt, possession and/or use, in accordance with these Terms of Use, of any Customer Data.

The Company will indemnify the Customer from and against any and all losses, damages, claims, costs and expenses (including reasonable external legal expenses) suffered or incurred by or awarded against the Customer as a result of any claim against the Customer by a third party that the Customer’s use of the Cloud Based Technology infringes the intellectual property rights of any person (save to the extent caused by the Customer Data).

11. Confidentiality

Subject to clauses IPR and Data Processing, neither party shall without the consent of the other during the term of these Terms of Use (or for a period of 10 years following disclosure of the particular Confidential Information) disclose the other party's Confidential Information and only use such Confidential Information as strictly necessary for the performance of, or exercise of its rights under, these Terms of Use.

Subject to clauses IPR and Data Processing, any party disclosing Confidential Information in accordance with the above clause shall procure that the person to whom such information is disclosed is made aware of the obligations of confidentiality under these Terms of Use and complies with those obligations as if it were a party to these Terms of Use.

The confidentiality restrictions do not apply to Confidential Information (but excluding Personal Data):

  • which is in or comes into the public domain other than through breach of these Terms of Use;
  • insofar as it comes lawfully into the possession of the recipient party from a third party;
  • which the recipient party can prove was already known to it before its receipt from the providing party;
  • to the extent that it is required to be disclosed by law or the requirements of any recognised stock exchange, or authority of competent jurisdiction to whose rules the party making the disclosure is subject, whether or not having the force of law.

12. Prohibited Activities

By registering with Recognic, you confirm that you will not accept payments or use the Service in connection with the following activities, items or services: adult content, bail bonds, bankruptcy lawyers, cheque cashing, or payment for a dishonored cheque or for an item deemed uncollectible by another merchant, credit counseling or credit repair agencies, credit protection or identity theft protection services, counterfeit or possibly counterfeit goods, debt collection, consolidation, or reduction services, distressed property sales and marketing, door to door sales, alcohol, drugs, drug paraphernalia or items that may represent them, factoring, liquidators, bailiffs, bail bondsmen, financial services such as cash advances, loans, prepaid cards, wire transfers, or sales of money orders or foreign currency, gambling or betting including lottery tickets, casino gaming chips, off-track betting, memberships on gambling-related internet sites and wagers at races, hate, violence, racial intolerance, or the financial exploitation of a crime, internet pharmacies or pharmacy referral sites, inbound or outbound telemarketing businesses including lead generation businesses, multi-level marketing businesses, pyramid or ponzi schemes, pharmaceuticals, including medical marijuana, obscene or pornographic items, prostitution, escort services, massage parlors and other explicit sexually related services, unlawful activities or items, or activities or items that encourage, promote, facilitate or instruct others regarding the same, violent acts towards self or others, or activities or items that encourage, promote, facilitate or instruct others regarding the same, weapons, including replicas and/or ammunition.

13. Term & Termination

  • Where the Company agrees to provide a Customer with Access directly (rather than via a Recognic Certified Partner), the parties shall specify in an Access Order
    • the target date on which the Company shall begin to provide the Customer with Access (which may or may not be the same as the signature date of that Access Order) ("Start Date");
    • the date on which the Company shall stop providing the Customer with Access ("End Date"); and
    • the date on which the Company shall stop providing the Customer with Access ("End Date"); and
    • whether there are any renewal rights.
  • These Terms of Use shall automatically renew at the end of the Term for a further twelve (12) months (each period a “Renewal” or "Renewal Term"), and the same will apply on each anniversary of each Renewal, save where either party gives the other not less than sixty (60) days' notice prior to the end of the Term or any Renewal.
  • Unless otherwise agreed, the "Term" commences on the earlier of the Free Trial commencement or the date the parties both sign the first Access Order and ends on the later of the end of the Free Trial Term or the End Date (as applicable).
  • The Company may without liability, terminate these Terms of Use, or alternatively, may suspend Access to and use of the Cloud Based Technology, by giving the Customer written notice if:
    • any invoiced amount (not then-currently being disputed in good faith) is outstanding beyond the due date for payment;
    • any provision of clause Customer’s obligations or clause related to IPR’s is breached; and/or
    • the Customer is in persistent or repeated breach of any of its obligations under these Terms of Use (whether or not it is the same obligation that is breached and whether or not such breaches are remedied), and, in each case, the Customer has not remedied the issue in full to the Company's satisfaction within ten (10) days of the Company requiring it to do so.
  • Either party may terminate this Agreement immediately upon notice if the other party becomes Insolvent.
  • Termination of an individual Access Order shall not affect other Access Orders. Termination of these Terms of Use shall automatically terminate all Access Orders.
  • On termination of these Terms of Use for any reason:
    • all licences granted under these Terms of Use shall immediately terminate;
    • the Customer shall return and make no further use of, or access, any Cloud Based Technology, documentation and other items (and all copies of them) belonging to the Company (if any);
    • all amounts payable to the Company by the Customer shall become immediately due and owing (and no refund of Access Fees paid in advance shall be due in respect of any unexpired portion of the then-current Term including any fee paid in respect of any Proof of Concept phase); and
    • the accrued rights of the parties as at termination, or the continuation after termination of any provision expressly stated to survive or implicitly surviving termination, shall not be affected or prejudiced.

14. Your License

Recognic grants you a personal, limited, non-exclusive, revocable, non-transferable license, without the right to sublicense, to electronically access and use the Service solely to send payments.

You may not, nor may you permit any third party to, do any of the following: (i) access or monitor any material or information on any Recognic system using any manual process or robot, spider, scraper, or other automated means unless you have separately executed a written agreement with Recognic referencing this section that expressly grants you an exception to this prohibition; (ii) copy, reproduce, alter, modify, create derivative works, publicly display, republish, upload, post, transmit, resell or distribute in any way material or information from Recognic; (iii) permit any third party to use and benefit from the Service via a rental, lease, timesharing, service bureau or other arrangement; (iv) transfer any rights granted to you under this Agreement; (v) perform or attempt to perform any actions that would interfere with the proper working of the Service, prevent access to or use of the Service by our other users, or impose an unreasonable or disproportionately large load on our infrastructure.

15. ‍Disclaimer of Warranties by Recognic

The service is provided on an "as is" and "as available" basis. Use of the service is at your own risk. To the maximum extent permitted by applicable law, the service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. no advice or information, whether oral or written, obtained by you from recognic or through the service will create any warranty not expressly stated herein. without limiting the foregoing, recognic, its processors, its providers, its licensors and the bank (and their respective subsidiaries, affiliates, agents, directors, and employees) do not warrant that the content is accurate, reliable or correct; that the service will meet your requirements; that the service will be available at any particular time or location, uninterrupted or secure; that any defects or errors will be corrected; or that the service is free of viruses or other harmful components.

16. ‍Limitation of Liabilities and Damages

To the extent not prohibited by law (and unless recognic has entered into a separate written agreement that overrides this contract), in no event shall recognic and its affiliates (and those who work with recognic to provide this product) be liable for personal injury or any incidental, special, indirect, or consequential damages whatsoever, including, without limitation, damages for loss of profits, loss of data, business interruption, or any other commercial damages or losses, arising out of or related to your use of or inability to use the licensed application, however caused, regardless of the theory of liability (contract, tort, or otherwise) and even if recognic has been advised of the possibility of such damages. Some jurisdictions do not allow the limitation of liability for personal injury, or of incidental or consequential damages, so this limitation may not apply to you. In no event shall RECOGNIC’S total liability to you for all damages (other than as may be required by applicable law in cases involving personal injury) exceed the amount of fifty dollars ($50.00). The foregoing limitations will apply even if the above stated remedy fails of its essential purpose.

The Service is controlled and operated from facilities in the United States. Recognic makes no representations that the Service is appropriate or available for use in other locations. Those who access or use the Service from other jurisdictions, do so at their own volition and are entirely responsible for compliance with all applicable United States and local laws and regulations, including but not limited to export and import regulations. You may not use the Service if you are a resident of a country embargoed by the United States, or are a foreign person or entity blocked or denied by the United States government. Unless otherwise explicitly stated, all materials found on the Service are solely directed to individuals, companies, or other entities located in the United States.

17. ‍Binding Individual Arbitration

You and Recognic agree to arbitrate all "Disputes," defined as any claim, controversy or dispute (whether involving contract, tort, equitable, statutory or any other legal theory) between you and Recognic, including but not limited to any claims relating in any way to this Agreement (including its breach, termination and interpretation), any other aspect of our relationship, Recognic advertising, and any use of Recognic software or services. "Disputes" also include any claims that arose before this Agreement and that may arise after termination of this Agreement. Notwithstanding the foregoing that you or Recognic may choose to pursue a claim in court and not by arbitration, if you fail to timely pay amounts due. Recognic may assign your account for collection, and the collection agency may pursue in any court of competent jurisdiction any claim that is strictly limited to the collection of past due amounts and any interest or cost of collection permitted by law or this Agreement.

18. ‍Governing Law

This Agreement and any dispute or claim arising out of or in connection with it or its subject matter shall be governed by and construed in accordance with the laws of Delaware, United States, excluding its conflicts of law provisions. If a dispute arises from or relates to this Agreement or the breach thereof, and if the dispute cannot be settled through direct discussions, the parties agree to endeavor first to settle the dispute by mediation administered by the American Arbitration Association under its Commercial Mediation Procedures before resorting to arbitration. The parties further agree that any unresolved controversy or claim arising out of or relating to this contract, or breach thereof, shall be settled by arbitration by a sole arbitrator administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. The Parties agree that any arbitral award shall be final and binding on the Parties.

19. ‍Third Party Services and Links to Other Websites

If you decide to use third party services, including one of our Integration partners, you will be responsible for reviewing and understanding the terms and conditions associated with them. You agree that Recognic is not responsible for the performance of these third-party services. The inclusion of any website link does not imply an approval, endorsement, or recommendation by Recognic. Recognic expressly disclaims any liability for these websites and makes no representation or warranty of any kind regarding its accuracy, reliability, effectiveness, or correctness and shall not be responsible or liable for any aspect of any such third-party services. The user acknowledges sole responsibility for reading and understanding the terms and conditions and privacy policy and assumes all risk that applies to their use of any third-party services.

20. ‍Amendment of Agreement

Please note that we may update and amend these Terms from time to time. All changes are effective immediately when we post them, and apply to all access to and use of the Service thereafter.

‍We have the right to change or add to the terms of this Agreement at any time, and to change, delete, discontinue, or impose conditions on any feature or aspect of the software or Service with notice that we in our sole discretion deem to be reasonable in the circumstances, including notice on our Website or any other website maintained or owned by us and identified to you. Any use of our software or Service after our publication of any such changes shall constitute your acceptance of this Agreement as modified. No modification or amendment to this Agreement shall be binding upon Recognic unless in a written instrument signed by a duly authorized representative of Recognic. Other Provisions Unless expressly provided in this Agreement, these terms are a complete statement of the agreement between You and Recognic. They describe the entirety of the liability by Recognic, its vendors and suppliers and Your exclusive remedy with respect to Your access and usage of the Service. In the event of a conflict between this Agreement and any other Recognic agreement or policy, this Agreement shall prevail on the subject matter of this Agreement. If any provision of this Agreement is invalid or unenforceable under applicable law, then it shall be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect. The Agreement does not limit any rights that Recognic may have under trade secret, copyright, patent or other laws. Recognic's failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision.

21. ‍E-Sign Disclosure and Consent

By accepting this Agreement, you agree and consent to receive electronically all communications, agreements, documents, notices and disclosures (collectively, "Communications") that we provide in connection with your Recognic Account and your use of the Service. We will provide these Communications to you by email at the primary email address listed in your Recognic Account registration, by emailing a link or instructions to you on, how to access them on a website, or (if permitted by law) by posting them on the Website.

22. ‍Survival

Any provision that is reasonably necessary to accomplish or enforce the purpose of this Agreement shall survive and remain in effect in accordance with its terms upon the termination of this Agreement.

23. If You have any questions or concerns about these Terms, please contact us at:

care@recognic.ai. Recognic will understand and respond to such questions or concerns as promptly as reasonably practicable